If you wish to adjust your monthly donation amount, you will need to cancel your current recurring donation and initiate a new one with the desired increased amount through Givelively, our donation software.
Please follow these steps:
- Log into the donor user portal using the email address you used for the initial donation. Access the portal here.*You do not need a password to do this. Givelively can email a one-time code to pair with your email and access your donation record.
- Navigate to “Recurring donation” on the right-hand panel. Select the “Manage” button on your monthly donation. Then select “Cancel”
- Once canceled, kindly visit our nonprofit campaign page to set up a new recurring donation with the adjusted amount
This may seem like an extra step, but it ensures a seamless and accurate transition in managing your contributions. If you encounter any challenges or have questions, we are here to assist you.
If you have questions, please feel free to reach out to us via firstname.lastname@example.org
Thank you again for your continued generosity. Your support is instrumental in driving positive change, and we are grateful to have you as a partner in our mission.